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How Does Palm Pay Work?

As biometric payments evolve, Palm Pay has emerged as a powerful, contactless way to authenticate and authorize transactions. Users can complete a payment simply by hovering their hand over a scanner—no phone, no card, no PIN.

But behind this seamless experience lies a multi-step process involving high-precision recognition, liveness detection, and secure token-based payment handoff. In this article, we’ll walk you through how Palm Pay works—based on real-world commercial deployments—and how X‑Telcom’s palm vein hardware is optimized for this next-generation biometric flow.


✋ Step 1: Palm Registration (First-Time Setup)

Before a user can pay using their palm, they must register their palm in a supported system. This typically occurs via a dedicated Palm ID enrollment kiosk or device, integrated with a digital identity or payment backend.

Standard registration flow:

  1. User Identity Authentication

    • The user verifies identity (ID number, phone, QR code, etc.)
  2. Palm Image Capture

    • Device captures RGB + IR images from the palm.
  3. Feature Extraction & Palm ID Generation

    • Dual-mode biometric features generate a unique Palm ID.
  4. Binding to Payment System

    • Palm ID is linked to the user’s payment account or ID database.

Registration is typically completed in less than 30 seconds.


💳 Step 2: Real-Time Palm Authentication at Checkout

When the user returns to pay:

  1. Hover palm above scanner.
  2. RGB + IR image capture is triggered.
  3. Device extracts features and matches them with stored Palm IDs.
  4. User is authenticated with no contact or phone needed.

X‑Telcom Advantage:

  • Dual-mode (RGB + IR) biometric capture
  • Matching speed: 0.35 seconds
  • Success rate: 99% on 5M+ databases
  • True liveness detection (dual layer match required)

🔐 Step 3: Generating the Payment Request Token

Upon successful authentication, the device generates a payment request token. This is a one-time, encrypted token used to initiate a payment.

Token contents:

Field Description
Palm ID The matched biometric user ID
Device ID The terminal initiating the request
Merchant ID The merchant or business profile
Timestamp Token validity time window (e.g. 60 sec)
Nonce Random value to prevent replay attacks
Signature Secure hash of all fields (anti-tamper)

✅ Step 4: Payment Authorization & Confirmation

  1. Token is transmitted securely to the backend system.
  2. Backend verifies token signature, timestamp, and Palm ID.
  3. If valid, the user’s linked account is charged.
  4. The device receives confirmation: “Payment Successful”

No need for phones, cards, or PINs—just a palm.


🔒 Security Built Into Every Step

Security Layer X‑Telcom Implementation
Biometric Liveness RGB + IR dual capture, anti-spoof model
Token Validity Timestamp + Nonce, 1-minute max lifespan
Encrypted Transmission HTTPS + AES-256 for all data transfers
MDM Device Control Lock devices by geo-fence, time, or whitelist
License Management Free up to 10,000 IDs, scalable beyond

🏢 Compatible Scenarios

  • Retail checkout systems
  • Government subsidy pickups
  • Campus smart payment
  • Hospital patient identity
  • Transit turnstile access

🧩 Why X‑Telcom?

X‑Telcom provides purpose-built biometric hardware for real-world Palm Pay deployments:

  • XT-WavePass500: Android-based palm payment terminal
  • XT-PalmVein01: Compact USB scanner (Windows/Linux/Android)
  • ✅ Free SDK & demo apps for integration, end-end solutions
  • ✅ Supports MDM, cloud, and offline environments
  • ✅ Used in fintech, retail, healthcare, and smart government projects

🔗 Ready to Build Your Own Palm Pay System?

Whether you’re building a smart payment platform, a national ID solution, or simply want secure contactless authentication, X‑Telcom provides the hardware layer you can trust.

👉 Learn more or request a demo:
https://x-telcom.com/palm-vein-reader/

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Picture of Cindy
Cindy

Sales Director & Co-Founder of X-Telcom

  • Market Savvy: Expert in identifying market needs across telecom, banking, and government sectors, delivering tailored IoT and MBB solutions.
  • Project Experience: Over 10 years of expertise in B2B solutions, focusing on client needs and market demands.
  • Sales Leadership: Leads X-Telcom’s sales strategies, focusing on product customization, client engagement, and market penetration.
  • Operational Excellence: Oversees factory operations, ensuring high standards with 6 production lines, including SMT capabilities.
  • Global Reach: Strong presence in Africa, the Middle East, and Asia with dedicated local service centers.
  • Contact: Email at cindy@x-telcom.com | WhatsApp: +8619860843404
  • Websitewww.x-telcom.com
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